This page starts the steps to obtain Dhaka-based GK999 Support: address, map and contact in one place
Download APK Go to GK999 Login page
Problems can be raised in just 3 steps
Write down account name, device and time of the issue; if using bKash, Nagad or Rocket, include the last 4 digits of the transaction
If a message is sent from Dhaka, include area and network so the GK999 Help team can understand quickly
Login, app, or office address is needed; pick that and write only one subject per message for a fast reply
Use the same channel on the GK999 Contact page; this reduces the risk of message loss
For the Dhaka office, check the route on the map first and bring identification with you when you go to the office
If you share location, the team can understand the route; this is more helpful for users coming from Gulshan or Banani
View 4 details of the Dhaka address
Contacts on the Karwan Bazaar side are more useful; official messages are received throughout the day
Open the map on mobile, first view the route; information will be available for buses, ride-sharing and private vehicles
If there is an urgent issue, write a summary of the message before calling, so you don't repeat the same thing twice
If you have screenshots, login issues, or app errors, please provide clear images to ease verification
Response types come in three levels
If login is blocked, an automatic template reply usually comes; the issue is typically triaged in a few steps
Questions related to account, app, or address are answered on the same day; during busy times there may be some delay
If documents or security verification are required, extra steps are needed; the GK999 Help team asks for clearer information
Priority is shown in this table
| Level | Subject | Response type |
|---|---|---|
| 1 | GK999 Login problem | Initial automatic reply |
| 2 | GK999 App and Device | Human support verification |
| 3 | Office, address, map | Detailed directions |
245K+ users, 59,274 reviews, 779+ games and a 4.7 rating since 2016, with 99.8% uptime maintained
Many Bangladesh users complete tasks using bKash, Nagad, and Rocket; map-based communication is more common from Dhaka and Chittagong
Contact, address, and map are kept together; if needed, download the APK and then reopen this page later.
Download APK